Your Details The Exciting Part. This is the part where your shop becomes real. It goes straight to us and nobody else sees it. Your Papers Your ABN A photograph of your identification Your safe food-handling certificate The date it runs out A photograph from your phone is perfect. We make it small on the way in. Your Local Council Your council Who you spoke with there The day you spoke I have spoken with my council about baking from home. Anything they gave you, if you have it The Nan Made Standard My kitchen is smoke-free. I agree that there will be no children or animals in the kitchen while I am preparing food for Nan Made customers. I agree to prepare food that is safe, fresh, carefully made and exactly as it is described in my Nan Made shop. I agree to package every order safely and provide clear, accurate ingredient, allergen, storage and date information for my customers. I agree to keep my products, prices, ingredients, allergens, availability and collection or delivery information accurate and up to date. I agree to accept only orders I can fulfil beautifully, respond to customers kindly and promptly, and work with Nan Made to resolve any genuine customer concern, refund or replacement. Orders And Important Communication I understand that all Nan Made orders, payments and important communication about an order must remain on the Nan Made platform. Includes all confirmed orders, customer requests, dietary or allergen info, delivery arrangements, changes, cancellations, refunds and concerns. Your Shop, Your Business I understand that I am the owner and operator of my Nan Made shop. I am responsible for my business, my food, my customers, my business records and meeting the requirements that apply to what I sell. The Nan Made Community I agree to be a respectful, generous and professional member of the Nan Made community, treating customers, fellow Nans and the Nan Made team with warmth and care. Nan Made Policies I confirm that I have read and agree to the Nan Made Terms and Conditions, Privacy Policy, Refund Policy, Food-Safety Guide and User Guide. Protecting The Nan Made Standard I understand that Nan Made may pause my shop while investigating a serious food-safety concern, inaccurate allergen information, dishonest conduct or a repeated failure to meet Nan Made standards. Your Final Declaration I confirm that the information and documents I have provided are true, current and complete. Your Signature Type your full name — it is your signature Send My Papers